Privacy policy

This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from this website (“the Site”).

Text Marketing & Notifications

When you provide your phone number during checkout or opt in through forms, you may receive messages about:

  • orders and delivery updates

  • promotions and offers

  • reminders such as abandoned cart notifications

Message and data rates may apply. Message frequency may vary.
You may unsubscribe at any time by following the opt-out instructions included in the messages.

Personal Information We Collect

1. Device Information

When you visit the Site, we automatically collect information such as:

  • IP address

  • browser type

  • time zone

  • cookies installed on your device

  • pages you view and how you interact with the Site

We collect this using cookies, log files, tags, and pixels.

2. Order Information

When you place or attempt to place an order, we collect:

  • name

  • billing and shipping address

  • payment details

  • phone number

  • email address

Together, this is called Personal Information.

How We Use Personal Information

We use your information to:

  • process and deliver your orders

  • communicate with you about your order or account

  • detect and prevent fraud

  • improve and optimize the Site

  • offer products or services that may interest you (when appropriate)

Sharing Personal Information

We may share personal information with trusted third-party services that help operate the store, such as payment processors, logistics partners, and analytics providers.

We may also share information when required to comply with legal obligations or government requests.

Behavioural Advertising

We may use personal information to provide relevant ads and marketing content.

You can control ad preferences through your browser and advertising settings.

Do Not Track

We do not modify our data practices when a Do Not Track signal is received from a browser.

Your Rights

Depending on your location, you may request access, correction, or deletion of your personal information.
You may contact us through the website contact form to make such requests.

Data Retention

Order information may be retained for record-keeping unless removal is requested and permitted by law.

Changes to This Policy

This Privacy Policy may be updated occasionally to reflect operational, legal, or regulatory changes.

Minors

The Site is not intended for individuals under the age of 13.

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Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at shovio.support@gmail.com.com